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Healthy Living - Everyday

Delivery Information

We deliver to all mainland UK, EU and most International addresses.

Delivery charges are based on the weight of your order. As items are added to your basket, the weight is calculated and an accurate delivery charge is displayed when you check-out. This ensures that we can keep delivery charges as low and as accurate as possible.

UK Shipping Rates (not including ROI)

Free UK delivery on all orders over £35 for a limited time only

Please note that free delivery only applies to orders weighing less than 2kg. If your order weighs 2kg or more, standard charges apply.

Delivery charges are calculated as per the table below:

Destination Basket Total Basket Weight Shipping Type Shipping Price
Mainland UK £0.00 - £34.99 0g - 1999g Royal Mail 2nd Class Tracked £3.25
2000g + Courier Service £7.90
£35.00 + 0g - 1999g Royal Mail 2nd Class Tracked
Free Shipping
2000g + Courier Service £7.90
Remote UK* £0.00 - £34.99 0g - 1999g Royal Mail 2nd Class Tracked
£3.25
2000g + Courier Service £15.00 - £30.00
£35.00 + 0g - 1999g Royal Mail 2nd Class Tracked
Free Shipping
2000g + Courier Service £15.00 - £30.00

*Remote areas include: The Isle of Man, Northern Ireland, the Scottish Highlands, Channel Islands, Isles of Scilly, Oban, Orkney Islands, Outer Hebrides, Shetland and The Isle of Wight.

UK Dispatch and Delivery Times

Most orders are dispatched within 1-2 working days, subject to stock availability and cleared funds. Orders are sent using Royal Mail Second Class Tracked delivery service, a safe and secure service that allows you to track the status of your parcel every step of the way. Heavier items may be sent by our approved Couriers. Orders are usually delivered within 3 to 5 business days of the despatch date.

If your confirmation e-mail contains a Royal Mail Tracking Number, click here to track your order.

Royal Mail UK shipping restrictions

Perfumes & Aftershaves: Volume per item not to exceed 150ml and no more than 4 items per package
Aerosols:  Volume per item not to exceed 350ml and no more than 2 items per package
Nail Varnish & similar:  Volume per item not to exceed 30ml and no more than 4 items per package

Please note: should your order exceed any of these Royal Mail limits, we will contact you by e-mail or telephone to discuss your options. These options may involve extra shipping charges after you have paid for your order. We will not apply any extra charges without your permission and will cancel and refund your order should you not wish to continue.

European Shipping Rates

Delivery charges are calculated as per the table below:

Destination Basket Total Basket Weight Shipping Type Shipping Price
All All 0g - 999g Courier Service European Shipping £7.00
1000g - 1999g £9.00
2000g - 5000g £23.00

European Shipping Rates for Aerosols, Perfumes and other Flammable Items

Destination Basket Total Basket Weight Shipping Type Shipping Price
Germany All 0 - 20kg Courier Service European Shipping for Flammable Goods £7.99
France £9.99
All other European £14.99

European Dispatch and Delivery Times

Most orders received by 3pm (Monday to Friday) are dispatched the same day, subject to stock availability and cleared funds. Orders are sent using a Courier service. Orders are usually delivered within 5 to 10 working days of the despatch date and a signature will be required on receipt.

International Shipping Rates

Delivery charges are calculated as per the table below:

Destination Basket Total Basket Weight Shipping Type Shipping Price
All Other All 0g - 999g Courier Service International Shipping £8.00
1000g - 1999g £10.00
2000g - 5000g £25.00

International Dispatch and Delivery Times

Most orders received by 3pm (Monday to Friday) are dispatched the same day, subject to stock availability and cleared funds. Orders are sent using a Courier service. Orders are usually delivered within 10 to 15 working days of the despatch date and a signature will be required on receipt.

Due to Air Freight restrictions we are unable to ship aerosols, perfumes, aftershaves, nail varnish and similar products to countries outside of the UK.

Heavy Items (over 25kg for UK, over 5kg EU & International)

For orders weighing over 25kg (UK) or 5kg (EU & International) there will be an additional charge. This will not be calculated by our website. In this situation we will contact you to advise of any extra charges before we dispatch your order. If you do not wish to proceed you can cancel your order immediately.

Order Tracking

We will endeavour to keep you informed of anticipated dispatch dates should any delays occur.

As soon as your order has been dispatched, you will receive an e-mail detailing the type of service used and the tracking number if applicable. The tracking number can be used to contact the delivery service specified to trace the progress of your package.

Mistrys Healthy Options Ltd, 14 High Street, Market Harborough, Leicestershire, LE16 7NJ UK - Tel: 0800 587 9974 - Find us on Google+ - Reg in the UK No: 02222502 - W3C Compliant XHTML