Privacy & Cookies Policy
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Delivery charges are based on the weight of your order. As items are added to your basket, the weight is calculated and an accurate delivery charge is displayed when you check-out. This ensures that we can keep delivery charges as low and as accurate as possible.
Please note that free delivery only applies to orders weighing less than 2kg. If your order weighs 2kg or more or contains more than 2 aerosols, standard charges apply.
Delivery charges are calculated as per the table below:
*Remote areas include: The Isle of Man, Northern Ireland, the Scottish Highlands, Channel Islands, Isles of Scilly, Oban, Orkney Islands, Outer Hebrides, Shetland and The Isle of Wight.
Most orders are dispatched within 1-2 working days, subject to stock availability and cleared funds. Orders are sent using Royal Mail Second Class Tracked delivery service, a safe and secure service that allows you to track the status of your parcel every step of the way. Heavier items may be sent by our approved Couriers. Orders are usually delivered within 3 to 5 business days of the despatch date.
If your confirmation e-mail contains a Royal Mail Tracking Number, click here to track your order.
Perfumes & Aftershaves: Volume per item not to exceed 150ml and no more than 4 items per packageAerosols: Volume per item not to exceed 350ml and no more than 2 items per packageNail Varnish & similar: Volume per item not to exceed 30ml and no more than 4 items per package
Please note: should your order exceed any of these Royal Mail limits, we will contact you by e-mail or telephone to discuss your options. These options may involve extra shipping charges after you have paid for your order. We will not apply any extra charges without your permission and will cancel and refund your order should you not wish to continue.
Most orders received by 3pm (Monday to Friday) are dispatched the same day, subject to stock availability and cleared funds. Orders are sent using a Courier service. Orders are usually delivered within 5 to 10 working days of the despatch date and a signature will be required on receipt.
Most orders received by 3pm (Monday to Friday) are dispatched the same day, subject to stock availability and cleared funds. Orders are sent using a Courier service. Orders are usually delivered within 10 to 15 working days of the despatch date and a signature will be required on receipt.
Due to Air Freight restrictions we are unable to ship aerosols, perfumes, aftershaves, nail varnish and similar products to countries outside of the UK.
Please Note : *Currently we don't ship to Brazil. Please Contact Us us for more information.
For orders weighing over 25kg (UK) or 2kg (EU & International) there will be an additional charge. This will not be calculated by our website. In this situation we will contact you to advise of any extra charges before we dispatch your order. If you do not wish to proceed you can cancel your order immediately.
We will endeavour to keep you informed of anticipated dispatch dates should any delays occur.
As soon as your order has been dispatched, you will receive an e-mail detailing the type of service used and the tracking number if applicable. The tracking number can be used to contact the delivery service specified to trace the progress of your package.